“We have a Mothers’ Room,” many companies proudly say when asked about their support for breastfeeding employees. But a well-equipped lactation space is just the beginning. Managing these rooms can be complex, time-consuming, and a sensitive matter. Without expert management, even the best space won’t provide the ongoing support breastfeeding parents need. Outsourcing lactation room management is an effective solution that benefits both employees and employers. Here are the top five reasons why it’s essential for your company’s success:
1. Consistent quality & maintenance
Consistent upkeep and efficient management of lactation rooms is critical. Outsourcing to experts ensures the room is always clean, well-stocked with necessary supplies (like extra breast pump parts and sanitizing wipes), and fully functional, so employees never have to worry about broken equipment or missing supplies. It also streamlines the sensitive task of scheduling room access for breastfeeding parents, handling it with discretion and respect. By partnering with experts, HR and facilities teams are relieved from managing these day-to-day logistics, allowing them to focus on other priorities while ensuring the room operates efficiently and stress-free for everyone. Incorporating lactation room management into your parental benefits program shows a commitment to supporting working parents.
2. Commercial-grade breast pumps
Outsourcing lactation room management provides access to high-quality, commercial-grade breast pumps that are more efficient and comfortable than personal models. The outsourcing company handles installation, cleaning, and maintenance, so employees don’t need to transport their own pumps, and your facilities team doesn’t need to be an expert on the equipment. They also provide clear instructions, troubleshooting, and guidance on managing pumping schedules, making it easier for employees to use the equipment effectively. By offering top-of-the-line equipment and support, you demonstrate that employee health and convenience are a top priority, reinforcing your voluntary benefits package with meaningful, tangible support.
3. Legal compliance
Under the PUMP for Nursing Mothers Act (PUMP Act) employers are required to provide a place for employees who need to breastfeed or pump during work hours. Outsourcing lactation room management ensures your company stays fully compliant with these regulations, including privacy, cleanliness, and equipment standards. Expert providers are well-versed in legal obligations and handle the necessary upkeep to meet or exceed all compliance requirements. This reduces the risk of fines, legal issues, and potential grievances, giving you peace of mind that your company is meeting its legal responsibilities.
4. Comprehensive lactation support
Expert lactation guidance makes a real difference. Outsourcing to specialists provides breastfeeding employees with personalized support, from managing milk supply and pain to adjusting pumping schedules and returning to work. Lactation consultants offer tailored advice on milk storage, feeding techniques, and troubleshooting pump issues, ensuring each mother gets the care she needs. Their ongoing support—from early breastfeeding to the baby’s second year—helps employees thrive both at home and at work, boosting confidence, job satisfaction, and productivity. This level of comprehensive support strengthens your parental benefits program, helping your employees feel cared for in all aspects of their work-life balance.
5. Employee experience & retention
A well-managed lactation room is not just a legal requirement—it’s also a key factor in employee satisfaction and retention. Employees who have access to a dedicated, clean, and functional lactation room are more likely to feel supported by their employer, which can significantly boost morale. By offering a hassle-free breastfeeding experience, you are helping employees balance their work and personal lives more effectively, leading to higher job satisfaction and improved work-life balance. As a result, you can expect better employee retention and a more positive workplace culture, making your voluntary benefits package more attractive to top talent.
Lactation room management matters
While a beautifully designed lactation room is a great start, it’s the expert management that truly maximizes its effectiveness. Expert guidance ensures that your lactation room is not only functional and compliant but also a space where breastfeeding employees can thrive. By outsourcing management, you’re investing in a supportive environment that promotes the well-being of your employees and supports the long-term success of your company. Enhancing your parental benefits program through professional lactation room management is a smart way to invest in both employee satisfaction and retention.
Ready to create a truly supportive lactation room? Contact us today to find out how expert management can elevate the experience for your employees and help you foster a family-friendly workplace.